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LESSON LIST
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2:27Notification Users
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3:47User Schedules
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2:04On-Call Rosters
Description
Learn how to add users to Ignition who can receive alarms. Each user has a name and contact information in order for Ignition to contact them. Users can receive alarm notifications in SMS, phone (voice dialout), and email.
Video recorded using: Ignition 8.3
Transcript
(open in window)[00:00] User schedules in Ignition enable users to receive alarm notifications during preset time windows. In this lesson, we'll demonstrate how to configure and customize those schedules. Let's start by going to our User Sources page. We'll head to Platform, Security, and User Sources. If we click on the three dots menu and select Manage Users, we get a list of all the users on the default user source. We'll look at our sample user, Mary, by clicking on the three dots menu and selecting Edit. This dropdown allows us to pick a schedule that already exists on the Gateway. The two built-in schedules in Ignition are the Always and Example schedules, but new schedules can also be created in order to fit user and business needs. To configure schedules, you can navigate to Services, Alarming, and Scheduling. Let's start by defining the built-in options in the list: the Always schedule, which is available 24 hours a day, seven days a week, 365 days a year, and the Example schedule, which is a Monday through Friday, 8:00 AM to 5:00 PM schedule with a lunch break.
[01:13] On this page, we can also access the Holidays tab, where we can configure any holidays we want the system to honor. To see how this example schedule is configured, I'll click the three dots to the right of the schedule. One of the first properties we come to is the Observe Holidays checkbox. When this is enabled, the schedule will be inactive whenever the holidays are specified. If we scroll down, the next section is where the times of the schedule can be entered. The schedule configuration offers great flexibility, supporting the same hours daily, a standard Monday through Friday schedule with weekend off-hours, or even custom hours for each day of the week. Hours can be input into whichever field or fields are relevant for the current schedule. Multiple time ranges can also be added to one field by separating them with a comma, like we see here. With this sample Monday through Friday schedule, the Weekdays box is checked, and then the two timeframes are added on either side of a 45-minute lunch.
[02:09] If we scroll down to the Repeating properties, we could choose to repeat the schedule to customize it even further. We can modify the schedule to have a set number of days on and off, or weeks on and off, based on the start date we define below. This allows us to create even more unique schedules. I'll go ahead and click Cancel to keep the current settings, and that takes us back to the list of built-in schedules we have on this Gateway. If we wanna create a brand new schedule, we can just click on the button at the top. We'll get a choice of schedule type: a composite schedule or a standard schedule. A composite schedule would allow you to combine two other existing schedules to create a new custom schedule. A standard schedule is the more traditional schedule, most commonly defined by hours of operation per day. If we choose Standard, we can create a quick sample weekend schedule. I'll name the schedule Weekend. Next, we'll uncheck the Observe Holidays box and the All Days box. We will get a warning, but we can scroll down and select just Saturday and Sunday to match the schedule we wanna set. I'll click Create Alarm Schedule, and our new weekend schedule will show up here on the list. Once that's in place, we could easily return to the default user source in the Gateway and assign that new schedule to any user we want by selecting it from the Schedule dropdown. Whether we use an existing or a new schedule, setting specific hours, choosing days of the week, and incorporating properties like observing holidays help us ensure that alarm notifications are sent out according to a user's expected availability.